Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

Operational Excellence Advisors ("OEA", "we", "us", or "our") collects information you provide directly to us, such as when you fill out a contact form, request a consultation, subscribe to our newsletter, or otherwise communicate with us. This may include your name, email address, phone number, company name, and any other information you choose to provide. We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your use of our site.

2. How We Use Your Information

We use the information we collect to: respond to your inquiries and provide consulting services; send you marketing communications (with your consent); improve our website and services; comply with legal obligations; and protect the rights and safety of OEA and our clients. We will never sell your personal information to third parties.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential. We may also release information when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. For California residents, additional rights may apply under the CCPA. For EU residents, additional rights apply under the GDPR.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: [email protected] | [email protected] | 800 Maxa Rd., Aberdeen, MD 21001 | 443-360-3908