Terms & Conditions

Last updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the Operational Excellence Advisors website (oeaconsult.biz), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

Operational Excellence Advisors provides business consulting services including operational excellence consulting, process optimization, digital transformation, supply chain management, change management, and performance analytics. The specific terms of any consulting engagement will be outlined in a separate service agreement.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Operational Excellence Advisors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

4. Confidentiality

Any information shared with OEA during consultations or engagements will be treated with strict confidentiality. We will not disclose client information to third parties without explicit consent, except as required by law.

5. Limitation of Liability

Operational Excellence Advisors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

6. Disclaimer of Warranties

Our website and services are provided "as is" without any warranties, express or implied. We do not warrant that our website will be uninterrupted or error-free, or that results obtained from our consulting services will meet your specific requirements.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Harford County, Maryland.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after any changes constitutes acceptance of the new Terms.

9. Contact

For questions about these Terms, contact us at: [email protected] | [email protected] | 800 Maxa Rd., Aberdeen, MD 21001 | 443-360-3908